Privacy Policy

We collect information to provide better services to our students, donors, volunteers, and community members. This includes:

• Personal Information: Name, email address, phone number, and physical address when you register for an account, apply to volunteer, or make a purchase.
• Financial Information: Payment details when you make a donation or purchase from our Eco Boutique. Note: We use secure third-party payment processors and do not store full credit card numbers.
• Educational Data: Course enrollment progress, quiz scores, and certifications earned through our LMS.
• Usage Data: Information about how you interact with our platform, such as browser type, IP address, and pages visited, to improve user experience.

We use the information we collect for the following purposes:

• To process and acknowledge your donations and issue tax receipts where applicable.
• To deliver environmental education courses, track your learning progress, and issue certificates.
• To fulfill orders from our Eco Boutique and support local artisans.
• To manage volunteer applications, community garden programs, and event registrations.
• To communicate with you about our impact, new programs, and organizational updates (you may opt out at any time).

We will never sell, rent, or trade your personal information to third parties.

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or serving our community. These partners are bound by strict confidentiality agreements and include:

• Secure payment processors
• Email service providers for newsletters and transactional emails
• Cloud hosting and analytics providers

We implement robust technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is ever completely secure or error-free, and we cannot guarantee absolute security.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request the deletion of your personal data, subject to certain legal obligations (such as financial record-keeping for donations).
• Opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

As a platform serving communities across Africa and internationally, your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with international privacy standards.